Returns & Exchanges
We hope you are delighted with your Schöffel Country purchase, but if you are not completely satisfied, you can return any unworn items in their original packaging within 28 days for a full refund. Our commitment to quality ensures a straightforward and reliable returns process for all our country-wear enthusiasts.
Prepare Your Package
Place the items you wish to return inside the original shipping box or a secure alternative, ensuring all original tags and labels are still attached.
Complete the Form
Fill out the returns form included in your original delivery, specifying the reason for return and whether you require a refund or an exchange.
Attach the Label
Affix the pre-paid returns label provided with your order to the outside of the package, ensuring any previous delivery labels are fully covered.
Drop Off and Track
Take your parcel to the nearest authorized courier drop-off point and retain your proof of postage until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing